Order Cancellation

Customers may cancel their order within 24 hours of purchase. Please contact our customer support team at [Customer Support Email] or call us at [Customer Support Phone Number] to initiate the cancellation process.
If your order has already been processed or shipped, we regret that cancellation will not be possible. However, you may return the product upon receipt in accordance with our Return Policy.
Return Policy:

General Returns

Access AI is committed to your satisfaction. If you are not fully satisfied with your purchase, you may return it within 30 days from the date of receipt.
To be eligible for a return, items must be in their original condition, unopened, unused, and with all original packaging and accessories included.
Software or digital products that have been activated or downloaded are not eligible for return unless they are defective or malfunctioning.
Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 7 days of receipt to arrange for a return and exchange.
We will provide a prepaid shipping label for the return of defective or damaged items.
How to Return an Item

To initiate a return, please contact our customer support team with your order number and reason for return at [Customer Support Email] or [Customer Support Phone Number].
We will provide you with instructions and a Return Merchandise Authorization (RMA) number.
Pack the item securely and include the original receipt and the RMA number. Write the RMA number on the outside of the package.
Ship the item back to us at the address provided by our customer support team.
Exchange Policy:

Product Exchange

If you wish to exchange an item for a different variant (e.g., color, size), please follow our Return Policy to return the original item and place a new order for the product you prefer.
If you received a defective or incorrect item and need an exchange, please contact us within 7 days of receipt to arrange for an exchange.
Refunds:

Once we receive your returned item and inspect it, we will process your refund. Refunds will be credited to the original method of payment within a certain amount of days, depending on your card issuer's policies.
Shipping and handling fees are non-refundable, except in the case of defective or damaged items.
Exceptions

Some items may be subject to specific return policies, which will be listed on the product page or receipt.
For any questions regarding our Cancellation/Return/Exchange Policy, please contact our customer support team. We are here to assist you and ensure your experience with Access AI is positive and satisfactory.

Refund Policy

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Refund Policy:

Eligibility for Refunds

Access AI provides refunds for products returned within 30 days of the original purchase date, provided the return meets our return policy criteria.
Products must be returned in their original condition, unopened, unused, and with all original packaging and accessories included.
Software or digital products are eligible for a refund only if they have not been activated, downloaded, or are defective.
Defective Products

If the product is defective or not functioning as advertised, customers can request a full refund or exchange. Please report the issue within 7 days of receipt to qualify for a refund.
Processing Refunds

To request a refund, contact our customer support team with your order details at [Customer Support Email] or [Customer Support Phone Number].
After receiving your return and inspecting the condition of your item, we will process your refund.
Refunds will be credited to the original method of payment within 7-10 business days after the returned item is received and inspected.
Shipping Costs

Shipping and handling costs are non-refundable, except in cases where we have sent a defective or incorrect item.
We will provide a prepaid shipping label for the return of defective or damaged items only.
Partial Refunds

Items returned more than 30 days after delivery or in a condition that does not comply with our return policy may be subject to a partial refund at Access AI's discretion.
Non-Refundable Items

Certain types of items may be exempt from being returned, such as gift cards and some health and personal care items.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error is not eligible for a refund.
Refund Exceptions

Any sale items or special deals are final sale and not eligible for a refund.
In the event of special circumstances, Access AI reserves the right to make exceptions to the standard refund policy at its discretion.
For any questions or clarifications about our Refund Policy, please reach out to our customer support team. We aim to provide a fair and responsive service to all our customers and ensure your satisfaction with every purchase from Access AI.